Privacy Policy
What we collect
When you make a purchase or contact us, we collect your name, email address, delivery address, and payment details. Payment details are processed securely by Stripe and never stored by us. We may also collect your IP address and browser information for security and analytics purposes.
How we use your data
We use your personal information to process your order, arrange delivery, and communicate with you about your purchase. We do not sell, rent, or share your personal data with third parties for marketing purposes.
Third-party services
We use Stripe for payment processing and courier services for delivery. These third parties have their own privacy policies governing how they handle your data. We use Google Analytics to understand how visitors use our website — this data is anonymised and aggregated.
Cookies
Our website uses cookies to improve your browsing experience and to understand site usage via analytics. You can disable cookies in your browser settings, though this may affect some site functionality.
Data retention
We retain your purchase records for up to 7 years for tax and accounting purposes. You may request deletion of your personal data at any time, subject to our legal obligations to retain certain records.
Your rights
Under UK GDPR, you have the right to access, correct, or delete your personal data. You can also object to how we process your data or request a portable copy. To exercise these rights, contact us at sales@londonwatchmarket.co.uk.
Contact
For any privacy-related queries, email us at sales@londonwatchmarket.co.uk. We aim to respond within 3 business days.
Last updated: April 2026. For questions, contact sales@londonwatchmarket.co.uk.